We are living in the age of digital transformation where technology touches anything and everything we do. The perfect example of this is cloud computing that has transformed the IT industry.
With AI being integrated into our daily life, there is no denying that an IT revolution is on the way. For businesses, this is the perfect time to start using end-user computing services. Read on to find out about this technology.
End-User Computing or EUC encompasses the access of a user to the data and applications of the enterprise anytime and anywhere so that they can use the virtual desktop infrastructure (VDI). The VDI can either be in the public cloud or at the enterprise’s premises.
Through EUC, companies can support a wide range of client’s devices such as traditional PC, smartphone, tablet, thin-client terminal device, etc. The enterprise needs the infrastructure for running the applications and managing the virtual desktop sessions that are created when an employee logs in.
The back-end infrastructure includes servers, networking infrastructure capable of handling the concurrent and total sessions expected to operate, sufficient storage, and high-performance storage for containing the desktop session images.
Managing end-user computing
Most organizations that are adopting EUC have a geographically dispersed workforce. So, managing a EUC environment offers a multitude of advantages over traditional IT.
Since virtual desktops and applications that represent user sessions reside at the enterprise or their cloud partners, the need for OS grades or to push applications to each user has minimized greatly.
But, an important thing to remember is that EUC/VDI requires some major operational changes and assessments. That is why it is important to consider the following while managing a EUC environment:
In a typical business, there are multiple applications running simultaneously. All application code must reside on application servers either in the cloud or in the data center. This way, the code can be served up for the user sessions on any device anywhere and anytime. It also enables better management and monitoring of the availability of specific applications and their performance.
Prepare for evolving job roles
Adopting EUV/VID will not only impact the residence of the application, but also the roles and responsibilities in the IT industry supporting the applications and their availability. The enterprise will have to identify interrelationships between user groups and applications and application use patterns for architecting the applications that have to be migrated.
Know the users
It is crucial to assess the application usage and figure out the importance of each application to its constituent user population. Transitioning to the EUC environment will be challenging for many users as they will be learning how the applications perform on the EUC platforms. The enterprise has to ensure that everyone gets training according to their experience and the applications that they use.
Remove the bugs
Just like every major initiative, testing is an integral part of the transition. The test metrics must focus on the storage and server utilization, application performance, security impacts, and end-user experience. The test will help the IT team in determining the changes that must be made to the configuration in order to optimize the performance and utilize the EUC infrastructure properly.
EUC is a platform for the long run. Even when the pandemic is over, organizations will continue to use the end-user computing services and determine if it should be their default computing model. After all, it is the perfect platform for basing new applications and allocating resources as it improves overall IT agility.